Do the appliances have a web interface?
Yes, access it by entering the IP address of the unit into the address bar of any internet browser.

What warranty do MediaPOINTE products come with?
The system includes a 1-year warranty for return-to-factory repair.  Maintenance plans are also available for purchase and include 24x7 telephone support, software updates and priority shipment of replacement hardware.

When connecting a DMR to a computer without a switch what kind of cable is needed?
Use an RJ 45 cross-over cable when connecting a computer directly to the DMR.  Use a straight through cable when connecting the DMR to an Ethernet Switch.

What does it mean when I get an IP address of 127.0.0.1?
The DMR has no network connectivity and is displaying a loop back address. Check routers, switches, and cables if this problem occurs.

Can I control MediaPOINTE products with an AMX or Crestron controller?
Yes.  Starting with version 2.0, MediaPOINTE now comes with an Application Programmers Interface (API) available via RS232 control port connection or over TCP/IP via Telnet.

How many events can I record simultaneously?
Currently, the DMR series can support recording/archiving of one event at a time, within a single unit.

Can I have all 100 employees watch a stream simultaneously?
Yes, our DNS series and the DMR200/210 both support Multicast streams. You will need to make sure your network is properly configured to support Multicast traffic.

Do you have a product that I can use for Podcasts?
The DMR200 is a good place to start, since it compresses video to MPEG-4 files which can be played back on an iPod. iTunes will need to resize the video file to the correct dimensions to play on an iPod, but the video will already be in the correct compression format.

I want to have one high-bandwidth stream for inside my network, and I want to have a low-bandwidth stream to broadcast out to the Internet. Can the MediaPOINTE products stream at multiple bit-rates?
Yes, by utilizing 2 streamers, one configured for the high-bandwidth and one for the low-bandwidth, and feed them the same source signal.